Bought a two pack and one was bent so I wasn't able to use it. The other one had the latch offset and the instructions aren't clear about how to adjust for that. We were able to figure it out but it's not the smoothest install. I'm going to reach out to see if they'll send a replacement for the broken one and possibly follow up.Update: customer service was very responsive and offered to refund the order and send a replacement product for the one that was defective. Very pleased with the customer service. Thanks!

Just got this today to replace another brand that has failed yet again. First the striker plate that goes into the door jam was too small to fit the opening. The screw holes were too close to be able to mount it where the latch could engage. If it were a new door frame it would have been fine. I had to reuse the existing plate and it works but not as intended as only the top latch engages. Second, the screws that attach the two latch plates together are too long for a standard size door! I had to cut about 1/8" off the smallest two screws with a hacksaw. They do give you 3 different pairs but all were too long. I'm hoping this one will last as it's a non name brand' although expensive. The one I replaced was a common name brand in door locks and it lasted about 8 months. The first lock I had lasted almost 15 years and I replaced it with exactly the same and that one lasted about a month. Quality control is really bad on these cheap products.Update: I was contacted by the company and given a full refund. Can't argue with that. They also offered to send the correct screw size for my 1 3/8" thick standard door. Plus they said they would now include the smaller screws in the package when a lock is purchased. Good enough for me. 5 stars

The standard knob door was extended too much outside for our bathroom and was obstructing the cabinet door inside. This Pcoket lock is the perfect solution.Beautiful look

Update: I have changed my rating to five stars because the lock is great and functional. I love the look and function but it requires a ton of drilling and chiseling for the various parts and pieces. So keep in mind you will need various size chisels, some forstner drill bits and some time but in the end, it's worth it.

Update. Company gave a 15% refund to offset the cost of the missing bolts....Good locks overall. However, the parts list and instructions shows that it comes with four bolt lengths to fit different thickness doors. None of the six locks I bought, came with bolts that fits a door that is an 1 3/8 wide. So, had to buy some Chrome (needed black) colored 1/2 length bolts for every lock. Would have been nice if those were actually in the packages.