Cancellation within 24 hours of purchase: You may cancel your order for any reason within 24 hours of purchase. After the order shipped, we will be unable to process a cancellation.
Cancellation with a cancellation fee:
If you cancel your order after 24 hours but before the shipment of your item, you will be charged a shipment interception fee.
Cancellation with a refund:
If you cancel your order before the shipment of your item, you will receive a full refund.
It cannot be canceled more than 2 working days after the purchase, and the order cannot be returned once it is in transit. If you need to cancel after more than 2 working days, you need to wait for the product to arrive before returning it. Please see our returns and refunds policy
Cancellation with a rescheduling option:
If you need to cancel your order, you may reschedule your order for a later date. Please contact our customer service team to arrange a new delivery date.
Cancellation for custom orders:
Custom orders cannot be canceled or refunded once production has begun.
It's a good idea to review the cancellation policy before making a purchase to ensure you understand the terms and conditions.
Questions about the Cancellation Policy should be sent to us at support@senyhardware.com
Email: support@senyhardware.com
Website: https://senyhardware.com/
